North Hills Alerts powered by Smart911 - New Messaging System
North Hills Alerts powered by Smart911 is the new official notification system used by the Village of North Hills. Residents are encouraged to sign up for this system, which will enhance the Village's communication ability to send emergency, shuttle, and general information alerts to residents via phone calls, text messages, and e-mails. Click on this link to connect to the registration page.
Frequently Asked Questions
General
- What is North Hills Alerts powered by Smart911?
North Hills Alerts powered by Smart911 is the Village of North Hill's official resident notification system. Residents are encouraged to sign up for this system, which will enhance the Village's communication ability to send emergency, shuttle, and general information alerts to residents via phone calls, text messages, and e-mails. North Hills Alerts powered by Smart911 is a free service that allows you to sign up online to receive customized alerts via text message, email, and voice message. This service is provided by the Village of North Hills at no cost to the public; however, message and data rates may apply.
Signing up
- How do I sign-up for North Hills Alerts powered by Smart911?
Signing up for North Hills Alerts powered by Smart911 is easy! Go to https://www.smart911.com/smart911/ref/reg.action?pa=villagenorthhills and register your contact information.
To update your existing North Hills Alerts powered by Smart911, click https://www.smart911.com/smart911/ref/reg.action?pa=villagenorthhills - Who can sign-up for North Hills Alerts powered by Smart911?
North Hills Alerts powered by Smart911 is available to anyone who lives, works travel through, or visits the Village of North Hills. The address can be your home location, work location, or any other location you prefer. - How do I update or remove my notification preferences and contact information used by North Hills Alerts powered by Smart911?
Follow the below steps to change your North Hills Alerts powered by Smart911 preferences (for example, to reduce the number of messages of a certain type, or to change the contacts used for each kind of message):- Go to the login page https://www.smart911.com/smart911/ref/reg.action?pa=villagenorthhills for North Hills Alerts powered by Smart911
- Login using your North Hills Alerts powered by Smart911username and password (If you've forgotten these, follow the instructions on the page under “Forgot Username or Password?”)
- Once signed in, click the 'Preferences' tab at the top
- Under Notification Preferences, you can make changes to both the phone numbers and email addresses on which you want to receive North Hills Alerts powered by Smart911 messages by clicking or unclicking the checkboxes
- You can also choose what alerts you want to receive and the method you wish to receive them by (text, voice, email)
- How do the North Hills Alerts powered by Smart911 system respond to busy signals or no-answer situations?
If a call completes and is sent to your answering machine or voice mail system, a message is left. If a phone call is not answered or is busy, the system redials your number several times.
Privacy and Contact Information
- Will my information be disclosed or shared?
No, your information is private and will not be used or distributed in any manner. The information that you provide is exempt from public disclosure and will be used for emergency purposes only. - What precautions are taken to protect personal contact information stored in the North Hill Alerts powered by Smart911 system?
Personal information provided to North Hills Alerts powered by Smart911 is private and only used to notify you of official Village of North Hills communications and to support the Village of North Hills's emergency services.
Your information is not used for marketing purposes and will not be sold to telemarketers or data-mining organizations. A variety of “opt-in” mechanisms are available to ensure you are getting just the messages you want to receive, delivered via the devices and communications modes that you choose.
North Hills Alerts powered by Smart911utilizes the highest standards in physical and computer security technologies and conducts regular audits to ensure all information is kept secure. Privacy policies are also outlined in the Terms and Conditions you review when you sign up to receive North Hills Alerts powered by Smart911 notifications.
